Arjun graduated from XLRI Jamshedpur in 1990, and began his journey in Organizational Development at SRF. This was followed by a fulfilling stint with the Instructional Design group of NIIT, where he was awarded the Excellence Award for Creative Instructional Design of computer-based soft skills training. After two jobs, it became apparent to Arjun that to perform at his peak potential, he needed a free hand to set his own path, and he founded his calling – the Performance Support practice of Vyaktitva. As Director he brings to the Vyaktitva team a highly creative conceptualization ability, and facilitates various internal and external interventions.
Arjun’s passion is to work in the area of enhancing performance through cultural, structural, developmental and systemic interventions with people. He is equally passionate about mainstreaming social action by building social responsibility into every citizen and he pursues this vision with other founder members of a non-profit organization called Pravah, which sensitizes young people to social issues.
Gagan, Senior Partner at Vyaktitva is an HR professional with experience in almost all areas of HR in people centred organizations. An XLRI 1990 alumnus, Gagan joined NIIT in its high growth and global expansion phase in the core HR team. During the decade of the IT boom, Gagan handled a variety of HR roles covering the complete gamut of HR functions at regional, business and corporate levels for 10 years. Having done his rounds in the HR function, Gagan’s itch to understand the “other side of the business world” led the leadership team in NIIT to offer him a role in 'NIIT Ventures' which spearheaded NIIT's inorganic growth initiatives. Scanning and evaluating business plans and prospective investee companies provided him a perfect platform to understand the business big picture, financials and business levers. Gagan later helped launch and run a business unit providing recruitment and training solutions to BPO and service industry.
Gagan turned entrepreneur in 2004 and joined Vyaktitva as a partner with the desire to help enhance people performance across organisations. Gagan has been working on various Organizational Design, Learning & Development and coaching assignments focused on individual and organizational performance. He has designed and delivered solutions for premier organizations in the country including the Max group, PepsiCo, Amex, Unilever, Colgate, Airtel, Genpact, Hewitt, Whirlpool, Accenture, GE, ITC and IBM.
Gagan’s experience entails
R VENKATESH LYER
Sr. Partner at Vyaktitva, Venki as he is popularly called, graduated from IIM Ahmedabad in 1982 and joined NIIT. He was a core member of the initial team that established the company and made it a force to reckon with. During the 23 years at NIIT, Venki has always been regarded as someone who can deliver whatever may be the odds. As a result, Venki was assigned the toughest of assignments year after year at NIIT which Venki successfully turned around successfully every time.
Since 2005, Venki has been a Senior Partner at Vyaktitva and has been working on various organizational design, training and coaching assignments focused on individual and organizational performance. He has designed and delivered solutions for premier organizations in the country including Colgate, Pfizer, Novartis, Sanofi, HUL, PepsiCo, Bausch and Lomb, Airtel, Genpact, Hewitt, Globus, Whirlpool, ITC and IBM. Venki is an exceptional team player building high performing teams and in guiding and enabling them in conceptualizing and executing complex projects. Venki is also an experienced CEO and CXO level coach.
Venki’s work experience
Over 30 years of varied and diverse corporate experience in service industry across entire management hierarchy with a perfect blend of Business orientation and People focus Core member of the initial team that established NIIT leading its various verticals through the high growth phase in a fast growing industry.
Held diverse challenging roles in his 23 years with NIIT including
Organizational Design and Training: Senior Partner at Vyaktitva for the last 7 years with deep exposure to working with top leadership teams across FMCG, BPO services, Pharma industries on organizational performance challenges and solutioning.
Coaching Experience: Coaching and mentoring for CXOs and direct reports across organizations including Bausch & Lomb, Hewitt, Genpact etc and other MNCs and fast growth Indian organizations
Indrajit Sen is a professional with over thirty four years of experience in HR and Business Development / Sales. He has managed several domestic and international assignments, thereby adding value to the business of several organizations.
He has been a freelance HR Consultant based in New Delhi since 2011 and has been driving key Talent Management practices in some emerging corporate entities in Bangalore and NCR. He is now engaged with Vyaktitva as a Consultant.
Earlier, for over ten years, he had worked in several roles in the HR function of Aricent (formerly known as Hughes Software Systems and Flextronics Software Systems) which is a global innovation, technology and Services Company focused exclusively on Communication. He has been the Global Head of Compensation & Benefits and Performance Management at Aricent and also previously the Global Head of their Talent Acquisition function. He has the experience in handling C & B and Talent Acquisition in India, US, UK, Germany, Ukraine, China and Mexico. As an additional responsibility, he was also the HR Head of the BPO Services Division of the company for over three years since May 2003.
As the Global Head of Talent Acquisition at Aricent he ensured higher team productivity, quicker hiring cycles, optimal channel mix including Campus engagement, lower costs and better quality of hire. He also created the TA Center of Excellence which supported the TA Delivery teams across locations to achieve higher productivity. As the Head of C & B and Performance Management at Aricent he led a dynamic team of HR professionals to strategically enable the organization’s Business units to effectively set robust performance standards and measurement methodologies, prepare compensation budgets, monitor their costs and be competitive in the market across Geographies.
His previous organization was NIIT Ltd where he held the position of General Manager – Resource Management Group. In his career’s first 18 years, Indrajit has been in Sales and Marketing in different organizations such as HCL and Pertech Computers Ltd. People Management and HR practices were his forte even as a Line Manager in Sales.
Indrajit has been a regular Trainer in Sales and HR areas over these three decades and also been a speaker in several prestigious HR forums. In 2009 he was invited by ERE.net, a global Recruiting forum to speak at their Annual Global Recruitment Conference in San Diego, US.
He graduated in Mathematics from St. Stephen’s College, Delhi University in 1979. He also has P G Diploma in Sales & Marketing as well as in Business Management.
Meenakshi is a graduate in Math and Economics from Delhi University and an MBA from Jaipur. She comes with an experience of more than 15 years in industries like IT, ITES, Product etc. She started her career with DHL Danzas Lemuir, where she independently managed HR operations. With a desire to be involved in strategic HR, she moved to the IT/ ITES sector and worked in companies like Estel Technologies, Innodata Isogen, naukri.com. Before joining Vyaktitva, she was heading HR for a rural BPO-B2R Technologies.
She has extensive experience in the area of Human resources and has been involved in strategic HR, People Development, Performance Management, Employee Engagement, Talent Acquisition, and Organization Development.
She was also a champion and internal auditor for ISO and ISMS during her stint with a KPO.
Having been on the other side of the table, she understands internal working of organizations and blends it into the work she does at Vyaktitva.
Meenakshi is based in Noida and likes to spend time with friends and family. She enjoys music and reading.
Meenu is an L&D professional with over 28 years of experience. As an associate consultant, she brings to Vyaktitva a deep understanding of Training Design, Delivery & Management for business impact, and L&D capability-building experience. An Economics graduate from Delhi University, she started working with NIIT in 1986 as a trainer for career students and corporates. When NIIT started its Instructional Design practice in 1988 she was one of the core team members of this practice, which at the time was not only new to NIIT but also new to the Indian corporate world. Meenu has experienced a wide gambit of roles in this practice – from developer of NIITs career programs, to designing and managing custom content development for NIITs domestic and international clients, providing custom solutions to clients and advising them on Instructional Design initiatives in the areas of e-learning and facilitated learning. She has worked with clients from the US, Europe, Middle East and Asia-Pacific clients on a variety of learning design and learning consulting projects, and in eLearning content development projects in varied content domains.
From NIIT, Meenu moved to Knowledge Platform (KP), a Singapore-based e-learning company, to set up their India delivery team in New Delhi, and build systems and processes for successful engagement on projects with KP teams across the world.
Subsequently, she joined IBM to head the Solutioning role for IBM India’s Learning practice, where she had the opportunity to build Learning offerings that involved not only new capabilities but also newer ways of collaboration across different world-wide business groups of IBM. She also managed training needs of a large IBM team that has one of the largest telecom providers as its client.
She has been an L&D consultant for B2R, an Uttarakhand-based rural BPO , in which role she was instrumental in bringing in efficiency in their internal learning interventions, building capability of their L&D team, building the competency model for their first-time managers and team leaders, and implementing the assessment and development center for first-time managers.
Context of my Life is “Making the world work for everyone. Living a created Life”.
I have more than 27 years of experience in various kinds of training and development including Transformational Training, Operations Training, Team Building, Sales and Business Communication Training, Relationship Building, Time Management, Handling Breakdowns, Mentoring Skills, Event Management, Tele-Marketing, Customer Service and Productivity, etc.
I have worked extensively with people from diverse backgrounds and different age groups, which requires solid interpersonal skills and exceptional communication skills. My skill set includes the ability to see the big picture and think “outside the box,” as well as teach, mentor, coach, and counsel individuals and groups in dealing with life’s transitions, work challenges, job demands, etc.
Headed Operations Training at Max New York Life Insurance Co. Ltd. for over 3 years.
Delivered trainings for Airtel, AMEX, HT, CBRE, BOB, Ericsson, IndiaMart, UHG, SBI Life Ins., etc. across India.
Additionally as a Programme Leader at Landmark Worldwide, I have trained over 50000 people from ages 15 to 75.
The Profile of People Trained
Areas of Expertise (Top 3) Personal Transformation | Leadership Transformation | Creating High Performance TEAM’s
Industry Experience Transformational Training 27 years | Recruitment 13 years | Project Management 3 years
Languages Spoken English, Hindi, Nepali, Sindhi & Marathi
Other Programme Leader at Landmark Worldwide | Certified Facilitator of Team Building Workshop
Sanjiv started his career as a Management Trainee with the DCM Group in Delhi. After spending nearly 12 years in the marketing & sales of Information Technology solutions with DCM Data Products and HCL HP, Sanjiv moved into the executive search & selection space more than 19 years ago.
He has worked at setting up & running contingency recruitment businesses in Ahmedabad & Mumbai and for the past 16 years has started up and headed retained search businesses in Delhi. He has also been the CEO of a Leadership Training company called Omam Management Training Network (OMTRAN) which he turned around and brought back to profitability. During this stint he designed and facilitated training workshops on improving personal effectiveness and sales & business development.
In his assignment with Accord Group India, he was a whole time Director on the board of the firm.
In his last assignment, he was a Senior Partner with Transearch. The firm is a part of a global top ten Executive Search firm called Transearch International, head quartered in Paris, France with a presence in over 35 countries around the world. He has a post graduate degree from B.I.T.S. Pilani where he also designed and ran an elective course on Theatre Craft and is currently pursuing his Executive Doctorate in Business Administration from the Aligarh Muslim University.
Sanjiv is one of those lucky individuals who has managed to dovetail a successful career as a headhunter with his love of the stage. He has acted in and directed more than 40 plays and these days works mainly with Feisal Alkazi’s Ruchika and Aamir Raza Husain’s Stagedoor theatre groups in Delhi.
He is now in the process of reinventing himself as a corporate trainer and coach and is working on using his theatre skills in the area of executive training at Vyaktitva. Sanjiv has associated with Vyaktitva since Jun’13 and has participated in the BTID program.
An Economics and Management graduate, Apurva started his career in 1985 as a researcher and report writer with Organization for Applied Socio-Economic Systems (OASES), working on rural development and women & child development programs initiated by the UN and Govt of India.
Over the next two decades and a half, Apurva played diverse roles in the Education, Talent Development (HR) and Business Operations domains at NIIT Ltd and American Express, based out of India and Singapore. At American Express, while based out of Singapore, he managed the Global Talent, Leadership Development and Learning Deployment function across Japan, Asia-Pacific & Australia (JAPA), working closely with HR and business leaders across JAPA, US and Europe.
He is a certified facilitator for Leadership and Change Management programs as well as a certified Executive Coach and MBTI Practitioner. Apurva specializes in key areas like Leadership Effectiveness, Performance Management/Improvement, Change Management, Talent Management, Organizational Development and Executive Coaching. With a strong blend of Organizational Development and Coaching skills, business management, operations and sales management skills, coupled with diverse international, cross-cultural experience, he brings with him the ability to relate the organizational linkages and cause-effect relationships at play. He strongly believes that this unique blend of business and Learning/OD experience makes his work practical and relevant, instead of the proverbial “ivory tower”, for his clients and target audience.
A passionate people’s person, he loves working with people to help them improve performance, behaviour, relationships and results – at individual, team and organizational levels.
Chitra is a Training and Instructional Design professional with over three decades of experience in education and training. Chitra joined NIIT in the early 80s as a faculty and systems analyst. Besides delivering training and developing IT systems, Chitra spent a few years in Education and Training operations before a long stint with NIIT’s Knowledge Solutions Business (KSB). As a member of KSB, she held various roles - Instructional Designer, Project and Account Management, and Quality functions, and was consultant to large global companies, managing end-to-end training solutions for them. Some of the key organisations that she partnered with were Microsoft, Sun Microsystems, Hewelett Packard, Pearson, Skill Soft, ITT Technical Institute
Chitra moved to NIS Sparta in 2004, where she led the design and development of learning content for the retail and enterprise businesses, and set up the Knowledge Management function for the organization. Wanting to experience the other side of the Learning function, Chitra moved to MTS as Head–Content in 2009 and was responsible for strategizing the training function for the organization.
Chitra has found that her true interest lies in the areas of human behaviour, communication and leadership, and as an Associate Partner at Vyaktitva, which she joined in 2010, she is engaged in many OD and training interventions with premier organizations. She also finds her true energies in coaching professionals in all functions. She leverages her rich global experience in delivering value to the clients.
Some of the organizations that she has been deeply associated for designing and delivering solutions are with are: Airtel, Bausch + Lomb, Colgate, Genpact, ITC Hotels Division, MetLife, PepsiCo, Sanofi.
After putting in more than 8400 hours of facilitation time in leadership programs across industries Greg Chapman, a management consultant, has now created a niche wherein he enables his clients to execute, end to end measurable learning interventions.
He also coaches business leaders to communicate effectively using the principles of logic and critical thinking.. His favourite area of coaching / facilitation is that of productivity, where having struggled through understanding the underlying laws of maximizing return on investment of time and energy, he helps people (and himself continually) explore strategies of how they can be effectively ‘doing’ while they are joyfully ‘being’ in their normal day to day lives.
His experience in training spans more than 42 different organizations in varied sectors
Automobile Manufacturing, FMCG, Pharmaceutical, Telephony, BPO, Real Estate Consultancies, Energy; and he has also trained people in the UN.
He has facilitated interventions in the following areas
Self-Awareness, Organizational Culture Change, Critical Thinking, Leadership Development, High-Impact Communication Skills, and Psychological Profiling (MBTI etc.) for mid to senior management.
Greg is a linguist, and is certified in NLP; in addition to his mainstream consulting role at Vyaktitva, he is a guest faculty at the IILM B-school (Gurgaon and Delhi).
Shubhra is an XLRI Alumnus (93 Batch) and has since been working in various companies across industries. She joined ITC from campus and then moved to the IT sector with HCL Technologies. In a 13 year stint with HCL Technologies, she was based in the US for 7 years and also made the brave move from HR to managing Operations at HCL BPO as a Service Delivery Leader. In her last assignment with HCLT, Shubhra led and set up their Global HR Shared Service and Global HR Corporate team.
After a satisfying long innings at HCLT, a desire to step out of her comfort zone prompted Shubhra to join IKEA where she headed the HR team for South Asia. This, to her, was a very satisfying experience with emphasis on Leadership and Competence development, deep dive into Culture & Values and Change Management. IKEA is mentioned as one of the 'Firms of Endearment' and it sure was inspiring for her to be associated with the company. During her stay at IKEA, she had the opportunity to work in various HR projects with cross-cultural teams across the globe. After 18 years of work covering almost all areas of HR, Shubhra decided to take a break from the hectic pace and rejuvenate her spirit. She spent a year moving ahead on her personal journey and now has been with Vyaktitva for over 2 years. She has delivered various Organizational Design, Coaching and Leadership Development interventions for Telecom & IT, Hospitality, Retail, FMCG, Banking and Healthcare Verticals at Vyaktitva.
Shubhra enjoys reading, music and going on road trips to places off the beaten track! She also likes to keep fit with yoga and hopping on to the treadmill!
Smita Bhandari Sahay
Smita’s last role was as VP and National Training Head, Fullerton Securities & Wealth Advisors Limited (a Temasek Holding Company), which she helped setup in India. She has approximately 20+ years of corporate experience. She started her career with Citigroup in risk management and was a pioneer in the field. She spent 7 years in putting critical processes and helping the business grow to spread over several locations in India. She then joined GE in the International Services business in the initial phase and spent 3 years in developing and managing the transition of their commercial business’ front end and back end operations from US. Smita then moved to head the Learning and Development for GE Consumer Finance India and worked closely with Senior Management in developing talent and capability of the retail finance business. A critical aspect of her role was her interaction with her peers in Europe and South East Asia to develop and deliver the curriculum. She moved back to Citigroup to head the Training Division for their NBFC arm, which was the largest in the country at the time and was also a key member of the team managing the training and development for the VP and above band at Citibank working closely with the L&D Head Citigroup India. Her learning unit provided the training and skilling for the other CitiFinancial entities across South East Asia. After a successful 5 years she moved to Fullerton Securities to set up the training and development function for the wealth advisory arm of Temasek in India.
Smita left the corporate world in 2010 for the exciting world of consulting to share her wide experiences with a range of organisations to help them in their goals..
Areas of Specialization
Strategic consulting in Learning and Development | Transformation and change enablement | Coaching and enabling performance
She has proven experience in the area of employee engagement having led diverse teams, which have reported lowest attrition rates and highest engagement scores. She brings expertise in leading and building high performing teams and in conceptualizing and executing projects. Her experience across front line operations and enabling functions helps her to have an overall business perspective and have a 360-degree view.
At Vyaktitva she has been engaged with diverse clients and has worked with them on Team Building, Leadership, High Performance Coaching and Mentoring to name a few.
MBA from Faculty of Management Studies majoring in Marketing and IT | M.A. English Literature, Delhi University
Certifications and Accreditations
Accredited MBTI practitioner | Certified in the use and facilitation of the Thomas Kilman instrument | 6 Sigma certified
Certified trainer for administering and facilitating 360 degree assessments
Integrity of thought and actions | Mutual trust and respect | Transparency
Contact details +91-98738 12726 | email@example.com